On March 23, 2017, the Consumer Financial Protection Bureau (CFPB) announced a consent order with Experian, the nation’s largest consumer reporting agency. According to the CFPB, over the span of two years, Experian advertised that its credit score was the same score lenders relied on in making credit decisions. In fact, the score marketed to consumers was different than the scores provided to lenders.
Under the consent order, Experian agrees to pay a $3 million civil penalty, inform consumers about the nature and usefulness of their credit scores, and institute a compliance plan to ensure its employees follow the consent order.
You can access and review the consent order here.